Frequently Asked Questions

FAQ’s -If you’re unable to find a solution to your problem please log in to your Web 5 account and search the support database.

Still no joy?.. If you have a more complicated problem then try the internet!.. go to your search engine or video site and simply put the question in! (or rephrase the question if results are low).. It’s often that easy to find your answer.

We’re here to help, so if you’re still drawing a blank, contact us and let’s see what we can do!